Stuart Silverman
Thanking store associates for providing great shopping experiences
I want to relate a surprisingly positive experience I had shopping at Home Depot on a pre-pandemic Memorial day. So many times we write...
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Stuart Silverman
Jun 15, 20201 min read
Do we really want contactless stores?
Its easy to think that the Covid experience will hasten the evolution of tech driven contactless stores. But, think about it - what is a...
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Stuart Silverman
May 12, 20202 min read
What I believe drives how I behave...
“What I believe drives how I behave. And how I behave drives results.” That’s the mantra my friend, store ops guru Rachel Williamson,...
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